I had a 9:00am appointment for fillings and unfortunately didn't get anything done after a 1 hr and 47 min wait. I waited about 40 minutes to get numbed and they played another waiting game, this time even longer. I informed the assistant I had to make it to work by a certain time, if they would have just been honest and said they were running behind from the beginning they would have saved me the trouble of waiting. They have now lost a patient.