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| - I want to like this place, but it has been a letdown. First visit I ordered a grilled cheese. I waited 20min, and was given a cold cheese sandwich. I brought it back to the counter, and was told that they knew they were having issues with the cook and grilled cheese, and offered to make another. I declined as I didn't want to wait an additional 20min, so they offered a refund instead.
Second visit, I tried to purchase a pre-made sandwich and a beer. You need to have food to order a beer due to liquor license restrictions. One employee stated that I may not be able to order beer with the pre-made sandwich. I was told by another employee that I could order a beer as I was still ordering food, it was just pre-made. I was able to order a beer after all, however no one knew how much they were. To add to the confusion, the cook was also the cashier at a register several feet away from the kitchen.
On both occasions, the staff was nice, albeit clueless. There's an obvious lack of training, management and professionalism. Issues with cooks should be fully addressed before allowing food to make it to customers, and rules regarding beer for consumption on premise should be posted and the staff should know them.
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