Came to this IHOP for my daughters birthday because she wanted her special pancakes. I usually make them for my kids birthdays but I just moved to this area. I ordered the food over the phone and when I got to the restaurant I was greeted nicely. I was then handed my food and then drove home. I get home and my order is completely wrong and I am missing items, so I call the restaurant 4 times and they do not answer. I get back in the car and drive to the restaurant and explain what I am
Missing and how my order was wrong 30 minutes later I get my order and it is wrong again. The girl at the front takes it back to the back again with an attitude as I am trying to explain the issue with the meal and she is completely ignoring me. She comes back again and my order is wrong...yet again... I then explain what toppings I want on the side and the items I am missing. She mutters something under her breath and walks away again. As she is walking away I ask to speak to the manager and she ignores me. I take out my phone and call and the phone rings. 4 employees are sitting at the table chatting and are ignoring the phone sitting in front of them. Needless to say, I will now be making sure that I make my daughters birthday pancakes and I won't pay someone else to make them. By the way, they also overcharged my credit card for the order!