I would say 1/3 of the time they mess my smoothie up here. The staff is so inconsistent. And half the time they stomp around like they really hate their job. The other day a person made my smoothie and it was pink and I said why is it pink? They said " it's got strawberries" and I said "it's not supposed to" but they didn't respond or seem to care! They didn't offer to make it right. Just so much inconsistency that I never know of my order will be correct or not. Juice machine broken for over two weeks and it makes me wonder if they are just lazy and don't want to take the extra steps to make a custom smoothie.... They get a star because Jamba Juice smoothies are still so tasty!