I am a little mixed on how to rate our experience Saturday evening for the Rattlers play off game. We have always been on level one until this visit. We really didn't think much of it and arrived about 40 minutes before hand. When we finally made our way to level two we were not so happy to learn that all seating assignments went out the window and we were to sit anywhere. This was awful! I have two kids that are afraid of heights and we ended up in the every top of the nose bleeds. Upon sitting my 14 yr old started panicking and we ended up having to leave the game 20 minutes in due to her fear and tears. We are due to go back to the arena for Adele on Tuesday on level 2. I hope this won't be another disaster!!