The worst customer service ever!! Bought a $5000 bed and could not get the sleep IQ to work, after 3 phone calls (4 hrs) with customer service still not working. One of the customer service guys was so rude and mean! Went to store explained my fustration she called customer service, they stated for $179 they could come and look at it but probably wouldn't be able to get it to work, REALLY ??????? Needless to say I told them give me my money back and come get your f'ing bed! Do not get this bed!!!