I've been coming here since 15 and was always happy until recently my favorite nail tech left, I went back to Sassys only because I didn't want to drive any further than the mall. My nails looked so awful after I got a pink and white fill. Diane didn't file the nail down enough so my nails are already lifting up at the top and have cracked at the top after three days. I went back the second day to have her redo the clear top coat which she didn't paint the entire nail with the first time around. The nails were also super thick, not a good look. The next day when my nail cracked I called and wanted to have them redo my nails or get my money back. Nobody returned my call as was promised and I will not be returning to Sassys. Please take a look at how awful my nails looked after three days!!!