I love the Highland Heights location and I know the owner so it breaks my heart a little to give just 1 star. The service at this location is sub-par - to be nice. I've come 5 or 6 times now and I've seen different people every time. No one ever knows how to work the cash register - or how to apply the yelp coupon. They have a burger of the month posted everywhere (I've counted 4 so far) and I'm told that burger doesn't exist - even when I brought the bartender one of the signs that's posted within the restaurant. There are signs posted everywhere in the restaurant about paying your bill, opening a tab, forgetting your credit card that just make it unprofessional and tacky. The burgers are good, but really not worth it. Annnnnnd they just changed their menu and increased prices. This will probably be my last trip to this location!