Booked this hotel as a 16th wedding anniversary get away for me and my wife. Front desk interrupted our evening 3 times due to their screw up at check in even after I informed them "we are at a baseball game 3 miles away and will see you as soon as we return to the hotel".
My wife and I were so displeased with the unprofessional service, we checked out the same night and found another place to salvage what was left of our anniversary. We will never recommend or stay at this property again.
Spoke directly with hotel manager who was extremely helpful. I trust this issue will not happen again.
Thank you