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  • I stayed at the W this weekend. My room was booked from Friday to Sunday. On Saturday morning we noticed that our bottle of Tito's, bananas, water and granola bars were missing. We went out to the maid in the hallway and asked her what happened to them. She told us that she dumped everything then proceeded to hand over a plastic bag with my room number on it. We opened up the bag and inside were a few of my belongings I packed in my luggage. I went to the front desk and complained that I did not want anyone in the room and the front desk girl was just as confused as I about what had happened. Then Saturday night came and as I was getting ready to leave for dinner, I noticed my heels were missing. Once again, I called downstairs and sure enough security had them. I don't know why someone would remove my belongings from my room especially when I was not checked out/ didn't have separate reservations. I could possibly be missing items still. If I knew someone would go through my personal belongings I would have never booked a room here. Very disappointing and intrusive. Just an FYI if anyone is looking to book here.
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