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  • Wish there was something less than 1 star. Horrible customer service. I get that business might be good and I don't mind a reasonable wait, but 1 hour and 10 minutes??? That's a little extreme. Not only did I wait soooooo long, but the pizza was colder than Marylyn Manson's soul. Wrong toppings, wrong dinner choice. Delivery guy was cool. I tipped him well, but the fact that I had to throw the pie in the oven really blows. I love supporting small businesses but when they are ran poorly, it makes me say F it and just go the corporate way and order Pizza Hut. To top it off after I heat my pizza via 400° oven, 20 minutes later, I get to the cheesecake. Much to my dismay, it's frozen solid. Almost 2 hours after placing my order, I force a metal fork into a frozen piece of cheesecake. I really love cheesecake. I'd like to make readers aware that I am not an avid 'yelper' and truly am not writing a horrible review just because... this place actually deserves it. I called to talk to a manager, and was answered by a woman, who responded to my situation without apologizing. She blatantly told me that all the cheesecake is delivered frozen to all customers. I work in a restaurant and understand that some foods need to be frozen, so they don't turn. But come on now. Thaw it a little. All I'm saying is if you want success as a small business owner, then run it right. Also, packaged ranch for wings???? GTFOH. You have a good product. LEARN how to sell it. Happy holidays.
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