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  • This place is absolutely terrible. Finally got around to canceling my monthly, and when I did they just said "sure, we'll take you off the list." They weren't curious at all as to why I would want to cancel. To me not caring is a lack of customer service. They close at 5 supposedly, but I arrived at 4:55 and they were already all closed up. This is the second time they've closed early on me. The reason I was there in the first place was because I had just gotten my car washed there the day before and they did such an awful job that I came back to have it fixed. Whatever they sprayed on the dash splashed onto my windshield and left a spray of stickiness that smudged. The rear view was also not wiped. The sunroof was cloudy. I asked them what time they closed and a guy told me 5. It wasn't 5 yet.. But he said once they've closed the wash that's it. Hold on now- my schedule is currently stupid cramped and for me to take the 30min to get my car washed is kind of a big deal. To have to go back to have it fixed is even worse. To go back (driving ACROSS town from where my next appointment was) only for them to be closing early is unacceptable. They didn't make my schedule, that's fine. But they did make theirs and the least they could do it stick to it. This kid sees that I'm obviously pissed off, and he hands me his towel to wipe my windshield down myself. Umm.. That's definitely not why I pay a monthly price for service here. Jesus Christ. I almost lost it. So I go back AGAIN (three times now for one wash) the next day when they're open.. I came before 4pm just in case they decided to close early again. While I'm waiting for my car to be finished one of their employees is flirting with one of the customers. The customer pulls out some weed for him to smell and they act like they're being sneaky. You're not. I can smell it from my seat across the way. This is one of the most unprofessional businesses I've had the misfortune to deal with. I've cancelled my membership- good riddance.
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