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  • To be honest, this place is way too much fun and looks way to good and up to date to have such bad service. Went to D&B last week, requested a table from the host. He told us there were no tables available and to sit at a table in the game room and see if a server would come around and serve us there. I walked around the dining area and found three available tables and went back to the host who then seated us, grudgingly so. When we sat the person who came to serve us said that they were just covering someone else and that he would not be our server, but proceeded to take our drink and food order. Our drinks came immediately but our appetizer came about twenty minutes later which was standard. We were not given any utensils, plates or even ketchup and there was no server around to ask so I literally had to get up myself and take these things from another table. No exaggeration, our main entrees did not come for at least another 30 minutes, and only came when I physically walked up to another server and asked if she knew where our food was. Our food (footlong & philly cheese sandwich) finally came out, COLD. AND on top of that, the fries were missing! We waited another 15 minutes just in case it was on it's way and it never came! Flagged down a server, who didn't even apologize just said "That's weird". The sides finally came, again, COLD. Needless to say, we weren't very happy and I promise you I am not the type of person to make a big fuss over things so we didn't even say anything just paid for our bill, didn't leave a tip, and left. The game room seems to be the only redeeming factor to this place which is a HUGE shame because otherwise this place would've been perfect.
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