I will NEVER be eating at Rosati's on Durango/Grand Teton in Las Vegas. My family and friends have spent literally thousands of dollars each per year at this place since it opened to have Ken the owner/manager completely disrespect us. Rosati's has a 50% off coupon on their pizza boxes (which says nothing about not being able to use them on certain days or holidays) and when you collect 12 of them, you get a pizza for 50% off your next pizza. Well 3 families in the neighborhood had 12 each and ordered pizza for the super bowl Let me remind you these were not free pizzas, they were 50% off! So we respectfully called a couple of days earlier to see if we could place this order and use the coupons we accumulated all year (which by the way every order was at least $50 x's the 36 coupons we had which that alone is $1,800.00) and was told there would be no problem. So when we called to order Ken said "I don't know what you are trying to pull but I don't have time to give pizzas away for half price" and hung up! We called back to see what the problem was because one of the neighbors had already placed his order with another employee with no problem and he told us "we were no longer welcome and to find another establishment". So we will and I hope others do too. He gave away an entire communities worth of business over 3 pizzas half off? The great part about this story is that one pizza which was "approved" to be delivered was (which was a $35.00 pizza) and we told the driver we were told by his boss we were no longer welcome and refused it. Our order between the 3 homes would have been around $40.00 and he had to throw away a $35.00 pizza? What an idiot. But "he doesn't care", he doesn't give one shit about your business. HORRIBLE customer service. There are many pizza places around Centennial Ken and none of us will EVER be back!