rev:text
| - I was so excited they delivered! UNTIL.... The lady who answers the phone and takes the togo orders is very, very nice and well spoken. I called first to see the delivery area and she said yes, they deliver to my area. So I called back after we knew what we wanted. She took our order and informed me it would be about 45min to an hr. She also said the driver had a card machine and would take payment then. Roughly 25min later she called back letting me know there was another driver and they did not have a machine, so she took it over the phone, then informed me the food was on its way. 35 min goes by and I decided to call. The driver got lost and had to go back and look at the map... When she finally arrived almost 2 hrs after I placed the order, I didn't quite understand her, but she informed me it was too far, the lady on the phone doesn't know the delivery areas and they only deliver to the apartments up the street, not the houses. its total 5.6 miles away. Our food was needless to say, not warm but just about cold and they missed an item and had something else in the box. Disappointing... Wish it was a different experience, we would moist likely order here quite a bit. The food was good after we warmed it up, would've been better an hr prior im sure.
|