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  • This is the absolute WORSE experience I have ever had with anyone in the service industry! I bought my Hyundai here because the sales team at that time was so great! Since then I have had to come back 3 times( after 2 months of purchase) for a brake issue , at which the service guy said I must have been driving too fast and breaking wrong because the brakes where squeaking, finally they replaced the brakes and have had no problem! Had an issue with the service advisor in June when the car was brought in for an oil change and a piece of the automatic seat that needed to be fixed! The advisor was so extremely rude! Now a couple months later I was forced to come back to this hell hole because they stripped the oil plug in June when doing an oil change. I called and it took me 2 weeks to get in and the advisor mocked me and laughed that he seriously doubted the oil plug was stripped, he said my mechanic must not know how to deal with hyundais! Well got a second opinion from hapman Hyundai today and it was stripped 100% and no oil change could be preformed. So I come for my 2:00 appt only for them to tell me they cannot honor the 2:00 appt because the advisor who going to help me is gone until 2:45! What? Seriously in what car service is this ok! Save your self stress and don't come here! Not only will you be degraded and disrespected but you will be unhappy with the service they provide!
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