A-lot of hype but not much substance here. Apparently, their award winning blend of HK style tea is too good for the average joe as it wasn't available (even if you're willing to pay; I inquired). What you do get is an average (by a stretch) milk tea with a decent smooth finish; "food court combo worthy" I would say. Their food is not worthy of a mention as it's mediocre at best. The service is non-existent (as would you expect from such a joint). This is like the Tim Hortons of the milk tea nation and I am no fan. A star for pity.