I have been a longtime customer of this salon. I have been a regular patron for the past seven years but today I experienced some of the most terrible service I've ever experienced. I went in today for an eye brow wax around 11:15 this morning. It was busy as it usually is and I never mind waiting for services because I do trust their process and am never dissatisfied. After only a few minutes an employee walks me back to their waxing room. She does not speak to me the entire time. She literally waxes a couple strips and that's it. Now I have never gone where my wax was not followed up by tweeting and even topical agents to remove wax or even cool down the irritation. However, she did not do either. The only thing she said to me was "$10" and sent me out the door. I was going to stick around and wait for the next available employee to do a fill for me but I was so disappointed in my experience I left with my eyebrows looking terrible and my nails undone. I am so disappointed that my longtime nail salon has disappointed me so much and that I am now forced to not only repay money somewhere to have my eyebrows fixed, but am also forced to find a new place to get my nails done regularly.