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  • My upstairs A/C unit broke and the temperature in my house got up to 97 degrees. MTB was great scheduling and communicating when they'd be here. They even called me when they had a cancellation and worked me two days early. Bryan Phongsa was a great service technician, professional, honest and a great communicator. He quickly diagnosed the problem, explained the issue to me with an accurate estimate and replaced the capacitor. He even went above and beyond and took a look at the capacitor of the downstairs condensing unit and explained the tolerances and told me the estimated purposeful life of a capacitor. I'll be buying the Priority Comfort Agreement based on my experience with Bryan's performance on this service call.
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