Husband and I walked in and were given an appointment within 5 minutes. 10 minutes or less in to the massage, husband was clearly slumbering...and remained in and out of deep sleep for the duration of the massage. We both found it very relaxing and wish we had a similar place in our hometown. When we go back to Vegas, I'm sure we will schedule time for this again! My masseuse was Carol; I particularly liked her head and neck massage!