Honestly, I didn't think I would like it. I though it'd be a pretentious place since it's at Saks but in honesty the wait staff was very friendly and welcoming. They always asked if anything was needed and had a warm smile on their faces.
My wife order the burger as did I while my mother-in-law ordered the roasted beet appetizer and baby spinach salad. Everything was delicious and we were all pleased with our orders.
The burger that I order was small compared to some other places but it was thick and very juicy. Yes, it can be considered "pricey" but considering where you are it's not too bad. The burger was simple but tasty and perhaps one of the top ones I've ever had. It was moist and flavourful with a little pink in the middle... give it a try, you won't regret it.
Our waitress, Madison, was extremely nice and we never felt rushed to leave even though our meal was over and our billed paid. She even gave my mother-in-law a free dessert for her birthday even though she didn't want to order one because she was stuff. It even had Happy Birthday written in chocolate. Seriously, Madison was awesome. Thanks for a great night!