I hate to give this place 2 stars because I truly love the food! But they were severely under staffed and it created a horrible experience. Management needs to learn to manage and staff accordingly.
We arrived and the place was overwhelmingly packed the line very long which is to be expected at 7 pm on Saturday night. I decided to grab the only available table while my husband ordered our food. The table was dirty but it was the only unoccupied one so I asked to have it cleaned 4-6 minutes later the young man came back to clean the table.
When our food arrived we weren't given silverware or plates. We went up to the counter and the silverware dispensers were all empty and there were no plates the hot mustard and chili sauces were all empty as well . We asked for plates and silverware and had to wait a few minutes while our food got cold. I went to get some of the mandarin tea and it was empty and the chai was empty too! Due to the fact there was no clean tables, no clean silverware , dishes , the condiments were empty and we had no plates I have no choice but to give 2 stars.