Rep that signed me up never discussed the fees and payments. I've read over a handful of reviews from the different locations in Vegas. The LVAC company are all the same. Customer Service reps in their billing department aren't helpful nor are they friendly. They show no compassion for their members, and just want to take your money.
The female manager at this particular location is also not friendly and not approachable. When I've asked her questions, she's short and direct. This perhaps could be expected from a staff member, but definitely NOT from a manager!
I noticed that Christina P. of the LVAC management comments on all the positive reviews, but can't even reach out to the unhappy customers about what she can do to help. Perfect example of bad business.