I am new to Calgary and went to this Salon because it's close to home. Worst hair experience ever. I went for root colour and hair trim - not that difficult. But it appears to be for the stylists there. I wanted a lighter shade but stylist insisted that can't be done even though I have been doing that for years. Anyways, I let it go but I can honestly do a better job myself with a store bought hair dye. The cut and style was also horrible. I had frizz everywhere and my bangs were not cut to my satisfaction. I was told to come later if am still not happy with my bangs which I did. I went to another stylist this time and he fully cut my bangs rather than give me long side bangs which I asked for. Seriously, I don't know how this salon operates and they charge soo much. I paid over $200 for colour and cut. If you don't have a stylist there already and trying them out - my suggestion is DO NOT ENTER.