Took family hoping it was comparable to Pollo Tropical but I was wrong. Food was ok nothing to brag about might have been better if it was hot when it came to table. Also would have been better had all the food came out at same time. We had the 1/4 with two sides and two Ceasars salads so yeah most definitely could have all arrived at the same time. There was nothing gourmet about their chicken--Sam's Club Rotisserie Chicken is way more flavorful.