Called a few places and they didn't have what I was looking for (bushmills 21 year) when I got lucky enough for total wine to have it. I asked them to hold it for me and as soon as I walked in and said hi I just called they handed me the bottle and I was out in under two minutes! Great customer service. Not too big a fan of the fact that they had to have a manager check my ID just because I just turned 21 though. I understand it's probably store policy but it's a bit insulting.