When we visit, we always rent from here. When we had to stay for 6 weeks for our daughters serious medical condition, the rental department gave us a much appreciated price. We have always received courteous, and prompt service.... Except this time. My husband called numerous times during business hours, leaving messages for a call- back to rent a car. Today is day three, I called... Success! A real person at the rental desk! We have a car- whew!! I'm thinking since we live out-of-state maybe the business doesn't make long distance calls.. After all, we in backwards Orygun, do have phones now....