Had a large party (15 ppl). We chose to go here over Texas Roadhouse because we were able to make a reservation and we could all be seated together. They had our table ready and seated us right away, but that is where the good service stopped. Unfortunately our server must have been new and was not able to keep up with the table. All the food came out at the same time, which we definitely appreciate, but less than half the food was hot. Must have been sitting under a broken heat lamp for quite some time. We told the manager, and of course they offered to re-make the food but we have small children and there is no way they were going to sit through another 15 minutes of waiting. They did offer free desserts, which two people ordered, but they took upwards of 10 minutes to come out with them so we just ate a couple bites and had to leave. I usually come here for my birthday, even though we usually have issues similar to this. Since we usually have issues, I tried to have this dinner at Texas Roadhouse but decided not to because they don't take reservations and cannot seat a party of this size together. Next year I'm going to have to think of another location for my group because it is just not worth the hassle. I hate that I have to give a bad review for this place, I was so hoping that they would make me happy to choose them over Texas Roadhouse but it just made me wish even more that Texas Roadhouse would be able to accommodate my party.