We traveled all day and wanted to grab a quick bite before checking into our hotel so we chose this place. Been to Applebee's before and honestly they have not been great, but this was by far the worst ever. Should have checked Yelp first! We were seated by the hostess quickly , good start right? Wrong. We sat for over 15 minutes with many servers passing us including the one assigned to our table. Another server we had not seen stopped by and asked if we had been helped. He took our drink order and was extremely pleasant. Waitress delivered our water and drinks then nothing further for about ten minutes. Ordered and received our food my wife ordered the Asian salad and started eating and when she got to the bottom of the bowl a hair was at the bottom. Called manager and he came over. Not very customer service oriented. My wife had to ask if the salad would be compensated after he asked if she would like something else to which he responded, sure apologized and left. I would not recommend this place to my worst enemy.