Target in Peoria on Northern ave sold me a bogus prepaid phone card. When I tried to load it, the error message said "card is invalid". Since it was approaching 10pm and I live closer to this store, I tried to go to their customer service desk. I suspected that the error message meant that the card was not activated (which I verified was true the next morning), so I tried to get customer service to do an exchange. I didn't want a new card, I wanted to run the same card through the system so I could make sure it was activated. Basically return and buy back the exact same card I had in my hand. Nope. She would not do it. She wouldn't really even listen to me. She kept reiterating that once the pin was scratched off, there was nothing she could do. Ugh. I WAS NOT TRYING TO GET A BRAND NEW CARD. I WAS TRYING TO GET THE ONE I HAD ACTIVATED. I ended up having to buy a different card at 711, but that was a real inconvenience. The reason I have prepaid is so that I don't spend so much on cell bills every month. Now I basically had to double pay my bill because Target wouldn't help. Eventually my carrier verified info and loaded it for me, but what a freakin hassle. And what piss poor customer service.