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| - As supermarkets go, this one isn't bad. It's always clean, and if a product is missing from their shelf, their employees are willing to go into the back to see if they have more stock.
Some items are priced well, others are just too much (sometimes even a dollar more expensive than elsewhere.)
When it had changed from Dominion to Metro, they also changed the layout around to a point where it took me more than half an hour to find one product. I'm usually pretty good at sourcing out the items I need, so I would have to say that the layout isn't user friendly when you shop there for the first time.
They do have a nice assortment of gluten free foods; including my favourite brand of pasta, all of which are well priced. The one interesting bit, is that unlike Dominion, Metro has spread their gluten free products all over the store.
With Dominion, I had to go to only one aisle to find everything bunched together (a number of Loblaws do this as well); but with Metro, I'll find the box of waffles with regular waffles, and the pasta with all the other pastas. It's a nice statement to have these specialised products placed among the "regulars".
What I do miss is the Freshness Guarantee that Dominion had. If you found a product that had an expiry date well past, you were able to bring that product up the customer service counter and they would give you the same product for free. Seeing as my husband and I usually found one or two expired items during our bi-weekly trips to Dominion, it was a nice way to save a bit of change (about $5 per trip).
Today, you still find the same expired products, but sadly Metro doesn't have the same guarantee in place...
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