Purchasing an '05 Scion xB from Jon Lancaster Toyota was a relatively simple affair. Low pressure, pleasant sales guy. Typical car buying experience.
And a majority of the repairs have been problem free as well. Polite, honest, and willing to work with the warranty. However, something has gone amiss in the land of Toyota Service.
My fuel door release and cable stopped working about two months back. Took it in and the problem was taken care of in short order. A couple weeks later, the problem suddenly reappears. Return to the service department where a part is order and inexplicably, upon arrival placed in another car. The excuse? His name was similar to mine. Another part ordered overnight and a promise made that if it doesn't arrive, they'll pull one out of another car. Of course, the part doesn't arrive and the promise turns out to be false.
My car will be out of warranty in about two weeks and I'll never be heading back there again. I don't have time in my life for this kind of hassle.