I went to the front counter in the poker room yesterday just to ask a question. I was not acknowledged, half of them didn't even look at me (there were 5 people there) one guy looked at me and just continued with his conversation he was having with another coworker. The other three were goofing off. After standing there for a few minutes I turned around and walked away. I am super upset because my question was simple, it was also Mother's Day and I spent a few hundred there so I would assume customer service should be a priority to them. It wasn't a short drive to this casino either so no one in my family will be returning here. I would rather go to casino Arizona.