Alright. The food is very good. I have to give this about an even heat with Grimaldis' Buono's and Casanova Bros with regard to food quality. The defining quality of any of these restaurants however, is S E R V I C E!
The first few times we came here the service was O K A Y. The last two times we went here the service S U C K E D OUT LOUD!
Here's my advice to the owner of this establishment:
TRAIN YOUR WAIT STAFF TO GREET YOUR DAMN CUSTOMERS WHEN THEY WALK IN YOUR DAMN DOOR! TRAIN YOUR STAFF TO HIT THE TABLE WITH DRINK GLASSES WITHIN ONE MINUTE OF THE CUSTOMERS SITTING DOWN...PERIOD!
My wife and I sat there for five minutes waiting for someone... ANYONE to make eye contact with us or acknowledge that we were even there. Everybody was just too busy to even look at us. We knew that THEY knew we were there because they made it obvious that they didn't want to make eye contact because that would have meant slowing down long enough to talk to us!
Finally, the waitress walked over to the couple in front of us that had just walked in and seated themselves not a minute before and gave them a plate of garlic knots and glasses. My wife and I were still sitting there with our mouths gaping open and that was when YOU LOST MY BUSINESS! We both got up and walked out and nobody even bothered to ask us why.
My wife and I have been coming here for months since finding the place. We spend thirty bucks every other week with you folks. That's $780.00 bucks per year you are going to miss out on because of your lousy service.
If you wanna find us we'll be at Casanova Bros. or Grimaldis. They are the only pizza establishments left in the East Valley that truly understand customer service!