I don't know why the reviews are so low! I've moved to AZ about five months ago and since my first week there, everyone in that car wash treated me well.
I use the self-service wash often but had also used some other services such as seat cleaning. The guy who cleaned my seats was seriously the nicest and coolest guy, game me an amazing price and the service was amazing.
The attendants on the self-service wash part are always super nice. My car always looks great. Yes, some vacuum hoses might not have the stronger power but this is a problem I've encountered in every car wash!
I've recently bought the fast pass unlimited wash thing and think it's a great deal considering I wash my car more than twice a month.
I don't even live close by but I drive there just because I always leave satisfied. Makes me sad to see those low stars because I genuinely think that's a great spot!