So I usually used to come in for blow drys and I loved it! They were great! But a problem happened when I tried to get my roots redone. I booked with a senior stylist so like the most experience. Anyways, she was lovely and I'm sure very talented but my roots ended up very close to red-brown. After adding toner it was a bit more calm but after a few washes it seriously came back red. And I obviously want hair that fades into an ice colour but it ended up staying extremely reddish. The haircut service is also amazing though by the way... maybe don't just get your roots redone or some