Over the past month i have been shopping to buy a jig saw. I found onr at Home depot I liked it was by the brand Rigid. the saw cost 100 $$. When i got home to use the saw i went to put the blade in and a cotter pin poped of the blade housing. I took the saw back to the store and exchanged it for the floor model b/c they did not have any more new ones with no recepet and no hassel. so I get home and try to use this saw and the darn thing wont turn on. I take this one and they give me a store credit and tell em that a nother store has the saw i am looking for so i go to the store to get the saw. They let me take it out of he box and turn iti on to make shure it works. I still have the saw. but the level of service was great even thought the tool was not and the no hassel returns are great.