Horrible. Went in today and was ready to drop almost $4000 on the furniture but asked the sales person to bring out the manager on duty so we could discuss some delivery/assembling concerns. We walked towards the manager's office and waited for the manager. We could see the sales person kindly asking the manager to come out and talk to us. The manager surprisingly refused to talk to us.. He did not even come out of his office. The windows were clear so we could see the manager raising his arms saying NO and making faces. Horrible experience. Why would I drop $4000 at a location where the manager wont even come out to greet his customers?
As a manager, this kind of service is unacceptable. The sad part of this is that i was actually going to purchase the set. But after this kind of service, I REFUSE to.
HORRIBLE HORRIBLE HORRIBLE. Will not be spending even $1 at this location.