I was greeted and seated as soon as we walked in. The Pho came out fast. Water was never empty and 2 employees stopped by regularly to see if we needed anything. The Pho is good. It is close to my work so I will be back again! They do take credit card and regarding the reviews on service, give em a break! They just opened. Had a few kinks to work out from the sounds of it, but I'm glad they listened to the reviews and have greatly improved in the customer service department.