We ordered the chesecake in person for my son's birthday. To my surprise after we got home, I saw the spelling of his name was wrong - from Joshua to Joshna. I called them & was given a choice of returning it or getting a new one. There was no point to return it but it was a bit disappointing.
However, I'd rate it 5 stars for the taste & smoothness of their cheesecake. Best cheesecake we'ver ever had, hands down. No wonder it was $40. Sure is worth it!