I have one word to describe this business. RUDE. I walked in for mani, pedi, eyebrow wax. There were no other clients waiting so I fortunate to get mani and pedi done immediately. However, I paid for all services up front so I wouldn't wreck my nails. I waited about 15 min for wax and no one came for me. I verified someone was aware. The front desk nail lady was very rude and said I had to wait because I did the have appt. I asked for refund she said they don't do refunds and offered to write a gift card. After we exchanged words a few times she starts talking in her language pretty aggressively to the others...I'm assuming about me. I finally agreed to gift card and handed it to another customer that was waiting. I will not be back again.