I don't know why this place gets such poor ratings. Though, looking through it seems to be in the service, which I guess is a hit-or-miss type of thing. Our waiter on a Saturday night was super helpful, super fast, and very friendly.
And seriously, how can you go wrong with cinnabon anything? Both the cinnabon pancakes and the french toast are amazing.
My husband got a non-breakfast meal (gasp!) - a bowl of potato soup and a roast beef-type sandwich which he said he liked a lot. I've never personally tried anything non-breakfast there, and am still hesitant. Usually restaurants are good at one thing, and IHOP is good at breakfast.