Put an order in online.... the order was ready at the right time, Panera wasn't too busy... the manager "double checked" my order and it was wrong! My order was missing additional items I paid for and they are just glancing in the bag, not even checking all items. My co-worker and I ordered completely separate online and we found that the additions I paid for were on her salad! Neither salad had croutons on them and the lettuce was not good. We were excited that one opened nearby but will drive the extra distance to the Green Valley location from now on. I gave 2 stars because the girl who greets people was nice.