Came across this salon with the idea of going blonde from dark brown box color! Other salons would talk me out of it not Jen she was very confident that she could give me the look I was after! She did just that, I have been with her for 3 yrs now! This girl gives an AWESOME CUT & BLOW OUT! It stays perfect for 3 days or longer! She also has put those trendy feather and colored extensions in my hair and daughters hair, super cute!! My 11 yr old son is into the hair tattoo style and what they call line up. Roberto is FABULOUS with this skill, he is very artistic and has good vision! I just love this shop! Great Customer Service and its full service!! Great Job Platinum staff!!