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  • This bank's manager, Clemente, is the RUDEST customer service person I have ever seen. All other bankers were very polite, but the manager was just HORRIBLE. I wanted to print out my statement which will take a banker 2 minutes. The service window told me that the wait time is 1 hour but I could check with the manager to see if they could make an exception for me to do it quickly in their window time. I asked for the manager as I was told to. He came out, somehow angry, and ordered me to sit down and wait. He said he has to take care of the next customer who has an appointment. I went to check with that customer and that customer was totally cool with me going first. I went back to the manager and told him the situation. The manager said,"Why are you making a scene? You made a scene because you went to check with the next customer. Now I have to ASK YOU TO LEAVE" I was so shocked!! He had no right to ask me to leave the bank because I did what the bank customer service told me to do and I was only asking, politely. This is the WORST BOA I have ever been to and completely changed my view of BOA. It is so bad that I decide I'll discontinue my service with them and go to another bank. Don't ever come here if you want to have a good mood for the day.
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