My husband and I have used Irish pest and weed on a quarterly schedule for the last two years for exterior pest control. They have made two large mistakes in my opinion.
1st error - A technician sprayed pesticide all over our vines in the direct sun. It completly burned the vines and it took about a year for my vines to recover. After this event we asked the company to never spray the plants and to put this in there records.
2nd error - During our last service the technician sprayed pecticide over the entire backyard, Plants included. Now, all of my edible plants are coated and inedible to me. I have four small citrus trees, rosemary, thyme, mint, and other fruit trees in our yard. By the time I noticed what was happening it was too late. The next day I left a voice message to explain what had occured and to cancel our quarterly service due to my disappointment. I never heard back from Irish Pest and Weed. I expected at least a phone call with an apology or some sort of acknowledgment of wrong doing. I guess we are just one less client to them, so why bother to apologize is what they must believe.