tl;dr Food was excellent, service was exceptionally slow. Food: 4 stars, Service: 2 stars
I ordered a $5 spicy Italian, which was excellent. I would eat this sandwich again in a small penguin's heartbeat, and penguins have small hearts so I have to bet they beat pretty fast.
Now, the service was exceptionally slow. Two employees were manning the station with 7 people in line, but neither employee was hurried. They took time to open new packages of food and straighten the cashier counter. They switched customers mid-sandwich for no reason and confused themselves. I can barely describe just how slow the service was. I reconsidered my life. I reconsidered the decisions that I made leading up to my choice to get a sandwich here. I should have walked to Harris Teeter.