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  • Airbag recall. So go to get them replaced was told that when I come to pick my car up that the keys would be waiting inside. At 6:30 I get dropped off go inside, multiple employees stare at me, don't say a word and resume what they are doing. I waited a few moments for anyone to approach me when that didn't seem like that would happen I turned the corner and luckily found a receptionist. When I told her they were going to leave my keys here and my car was parked out front she briefly looked at her desk and said she didn't have them. No "sorry". No "let me see if I can look some more or ask around" just "I don't have them." Soooo I got to pay for a cab to get home and now I don't have a car to get to work which will cost me even more money. The lack of professionalism is beyond baffling. Any further Honda purchases or Honda servicing will be done at a different location. Thanks for making my free airbag recall request a very very expensive one.
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