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  • I had my nails done with tips put on and a new "dip" method. I was skeptical as I had never heard of it. I was leaving for Europe the next day and wanted the nails to be strong and last the entire 2 weeks. I went in asking for acrylic or shellac and was told this new method was stronger. So I went ahead with the "dip" method. The next day the color was worn off the tips of three nails. The second day two nails broke, the third day one broke. And by four days I had five broken nails. I took pictures to date stamp the color loss and broken nails. Also I paid $45.00 for these tips and if I wanted my cuticles cleaned up it would be another $15.00! I passed. When I returned from vacation I went in and asked for my money back and was told they would re-do my nails no charge. I made the appt and went back today. The technician said the nails are guaranteed for a week and I indicated I was in Europe which was why I had my nails done in the first place. She then said the nails are only guaranteed if the tip comes completely off and breakage is never guaranteed. I said I was on vacation doing nothing and she told me I probably broke the nails carrying luggage. After she took the tips off I left. I told her it was bad business blaming the customer for five nails breaking in four days and she laughed. Do not go here! They are rude and expensive. Hilldale is an upscale mall and to rent space there makes the prices ridiculously high. Also the day I had my nails done a lady came in after me and was told to sit at a table and they worked on her a little bit. 90 minutes later she got up to leave and they asked here where she was going and she said "I've been sitting here for an hour and a half and very little has been done. Since I was done they convinced her to sit down and have her nails done.
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