I came here because I was a fan of the old spot tea time. I hadn't gotten around to come in for my normal drink. Today I came in for a Thai tea boba. ( the menu says SMOOTHIE!) which I asked her for a smoothie which is blended! I asked for two large sizes split into two cups with boba inside of each cup. I waited ten freakin mins my kids and husband waiting in the car and they gave me two iced Thai tea bobas in a regular cup. Which means she only half way listened to me. I should have had four cups with boba BLENDED! When I asked where were my other cups she then said she didn't charge me for two and That meant I would have had to wait another ten mins. So I said it's okay I grabbed my drinks realize they weren't even blended I wanted to ask her to just give me my money back but my kids were hot and thirsty. So I just said it's fine I didnt have another ten mins to wait. Which that alone is like what the heck. I get ten mins to wait for a blended drink, but ten mins for just a iced drink? Is like wth I won't be going back the drink it's self was wayyy over iced and wasn't all that good. bad customer service! She didn't listen and it totally messed up my whole order my whole experience I was excited to try the " new organic menu" ugh thank a lot guys! Never again.